Frequently asked
questions
These have been asked many times, not because we didn’t hear the question, but because a lot of people want to know.
Can’t find your question below? Feel free to send us an inquiry
If it's your first appointment with us, please bring along your:
- Medicare card
- Doctors’ referral (if applicable)
- Any existing hearing aids that you own
- Any previous audiograms/hearing test results
No, a referral is not required, however depending on your appointment type you may be eligible for a Medicare rebate of $60 with a referral.
Yes. Following your initial hearing assessment, we will take you through the results, discuss what they mean, and work with you to develop a plan for your next steps.
We are proud to be 100% independent. That means we can fit hearing aids and hearing implants from any of the major manufacturers available in Australia. This allows us to choose the device which best matches your individual hearing needs.
For private clients, our hearing aids typically range from $2,500 for a pair up to $8,000. These prices will vary depending upon the specific devices. If you’re looking for a quote on a specific device, please get in touch.
If you are a pensioner or a holder of a Department of Veteran Affairs (DVA card holder you may be eligible for free hearing aids under the national Hearing Services Program. To check your eligibility, click here.
No, you do not have to keep going back to the same clinic. Clients from other service providers regularly transfer to The Little Hearing Co. Relocation of your hearing care and the management of your device is simple. We can do this in person or over the phone.
Cochlear implants are a great option for people who still struggle to hear conversations despite having well fitted hearing aids. Bone conduction implants are a great option for people with a significant hearing loss due to issues with their middle ear system or ear canals. We run regular information sessions for people who want to find out more about these options. Get in touch to find out more.
A child may need an auditory processing assessment if they are experiencing difficulty with hearing and comprehension at school. The recommended minimum age for an auditory processing assessment is from 7 years old. The assessment involves a hearing test and an assessment on your child’s ability to make sense of the sounds that they are hearing. Our assessment process assesses 6 primary auditory processing skills. Based on your child’s strengths and weaknesses we can recommended strategies and therapy programs, so that your child isn’t held back by an auditory processing weakness.
Yes. Tinnitus is really common, and often misunderstood. The first step to getting on top of your tinnitus is a comprehensive hearing and tinnitus assessment. Based on those results we can determine the best course of action to help you with your tinnitus.
Yes. We offer discounted prices for pension and other concession card holders.
The Little Hearing Co is a is an accredited service provider to the Australian Government Hearing Services Program (HSP). The purpose of the program is to provide fully or partially subsidised hearing aids and services to Australians who are eligible under rules set out by the Department of Health. Through the program, the Department is working towards reducing the occurrence and impact of avoidable hearing loss by providing access to quality hearing services and devices for eligible participants.
Check your eligibility here.
The Hearing Services Program covers a range of services and devices to help eligible concession card holders with the costs of their hearing care. The program covers:
- Hearing tests
- Hearing Aids and other Assistive listening devices
- Annual maintenance such as batteries and repairs
- Access to rehabilitation services
To be eligible for the Hearing Services Program, generally you must meet one of the following criteria:
- a Pensioner Concession Card holder
- a Department of Veterans’ Affairs Gold Card holder
- a Department of Veterans’ Affairs White Card holder issued for specific conditions that include hearing loss
- receiving Sickness Allowance from Centrelink
- a dependent of a person in one of the above categories
- a member of the Australian Defence Force
- referred by the Disability Employment Services (Disability Management Services) Program
